EP61. From Huck Finn to Pluto & Review Conversations That Matter

In this episode of Your Broker Admin:

🧠 Bonus History Bite

🎯 Loan Reviews | Week Ending 13 February 2026

• 8 rate reductions delivering $4,000 in annual savings
• Three new lending opportunities worth over $2.2m
• An ANZ standout with a 0.32% reduction
• Why reviews are about more than just basis points

We also unpack two very different client conversations that highlight something important – reviews are about service, expectations, and staying connected before small issues become bigger ones.

🐫 Humpday Helper

A slightly disturbing update from Suncorp that’s worth being aware of.

https://brokerportal.suncorpbank.com.au/content/dam/suncorp/businesspartners/secure/documents/suncorp-broker-authority-for-existing-loans.pdf

As always, this episode is about consistency, conversations, and doing what you say you’ll do.

🔗 Contact the Show

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You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.

👉 https://subscribepage.io/PMmHTL

I read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.

If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.from ANZ and Firstmac in the company and trust home loan lending space.