Your Broker Admin

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Podcast by Rob Cummings

Your Broker Admin

A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia

Latest episodes

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04 August 2026

Beyond The Chicken Little Effect: Are We Assuming The Worst?

This week on Your Broker Admin, I explore how our own perception of situations can shape the way we view what’s possible, featuring the latest Reviews Wrap-Up and another Bonus History Bite. The Reviews Wrap-Up highlights client conversations that challenge the Chicken Little effect, reminding us that the full picture isn’t always visible at first glance. Plus, a look back at two examples of confronting unjust authority and the significant consequences that followed in this week's History Bite.

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09:08

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28 July 2026

Formidable Forces, Consistency Matters & Clearing Up NAB Confusion

This week on Your Broker Admin, I unpack NAB’s recent and somewhat confusing communications around home loan repayment frequencies and Direct Debits, including what you need to know when managing client expectations around weekly repayments. I also cover the Reviews Wrap-Up for the week ending 24 July 2026, featuring interest savings, a lending opportunity that could easily have been missed, and the value of consistent review conversations in uncovering new opportunities. Plus, there’s another Bonus History Bite featuring two very different examples of formidable forces.

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12:04

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21 July 2026

Finding New Routes, Sounding Boards & AMP Changes

This week on Your Broker Admin, I cover the Reviews Wrap-Up for the week ending 17 July 2026, featuring steady results, interest savings, new lending opportunities and relationship-building client conversations. I also share an update on upcoming AMP fee changes in this week’s Humpday Helper. Plus, there’s another Bonus History Bite featuring two stories of exploration, including the first European crossing of Canada and a pioneering solo flight around the world.

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09:55

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14 July 2026

Endings & Beginnings, AML Changes & The Power of Just Asking

This week on Your Broker Admin, I cover the latest Reviews Wrap-Up for the week ending 10 July 2026, including the conversations and questions that continue to uncover value for clients. I also dive into the recently released AML/CTF changes and the questions around retention of photo ID documents in this week’s Humpday Helper. Plus, there’s another Bonus History Bite featuring Napoleon’s final chapter and the beginnings of Boeing.

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12:45

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07 July 2026

Bare Knuckles, Girl Power & Macquarie Fandom

This week on Your Broker Admin, I open with a Bonus History Bite combining the last officially sanctioned bare-knuckle heavyweight championship and the rise of the Spice Girls. Then it’s into the Reviews Wrap-Up for the week ending 3 July 2026, with rate reductions back on the agenda and an enlightening conversation with a Macquarie fan.

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08:48

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30 June 2026

Not Quite the Outcome We Planned

This new financial year episode of Your Broker Admin features a significant Macquarie credit report policy update, the latest Reviews Wrap-Up, and another Bonus History Bite. We look back at the origins of the Tour de France and the first day of the Battle of the Somme in this week’s Bonus History Bite. Then it’s into the Reviews Wrap-Up for the week ending 26 June 2026, featuring strong synchronicity between lender and broker outcomes alongside continued interest savings. And a quick shout-out to a long-time listener who keeps appearing in the weekly stats. Definitely not unnoticed.

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08:56

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