Podcast by Rob Cummings
Your Broker Admin
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests.
Hosted by Rob Cummings of MBES Australia
Your Broker Admin
Latest episodes
25 November 2025
EP53. Concorde Retires, Em-Dashes Die & Loan Reviews Deliver
In this week’s Humpday Helper, I’ve shared a slightly personal one - a learning curve on the joys and frustrations of AI-generated content, and my ongoing battle to avoid those regrettable long dashes in everything I write. Turns out you can actually train an AI to avoid them. It just takes time, persistence, and the occasional emotional bribe.
Then we’ll head over to the Reviews Wrap-Up, where we unpack the outcomes from the week ending 21 November 2025. Another solid batch of results, a standout Macquarie win that feels like finding a twenty in your old jeans, a fresh refinance opportunity, and yes - the Scrooge Lender of the Week making yet another appearance.
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07:44
18 November 2025
EP52. Lincoln Lessons, Lender Quirks & Loan Review Saves
This week’s Humpday Helper #159 brings a lovely assortment of quirks from NAB, Bankwest and Macquarie - the type that make you question both product testing and human civilisation. Policies change, platforms evolve, but the national sport of “workarounds” continues.
Then we’ll head into the Reviews Wrap-Up and check the outcomes from the loan reviews completed during the week ending 14 November 2025, because persistence is still a business strategy
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09:47
11 November 2025
EP51. Loan Reviews from Ice Shelf to Lifesaver: Guy Whelan’s Insights
This week on Your Broker Admin, we’re diving deep into the world of Loan Reviews with my guest, Guy Whelan, Senior Loan Reviews Officer at MBES Australia.
We’ll explore what actually happens during a Loan Review and the massive benefits of having a structured program in place to maximise retention and growth opportunities.
After my interview with Guy, we’ll jump straight into the Loan Reviews Wrap-Up, covering the latest outcomes from reviews completed during the week ending 7 November 2025.
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30:39
04 November 2025
EP50. Bonfire Nights, Macquarie Sparks & Loan Review Wins
The half ton has been reached. Episode 50!!
To kick things off, we’re starting with a bit of a fire-starter topic - Macquarie’s decision to pause company and trust applications.
Then in Humpday Helpers, a quick update from Cotality on their planned MFA implementation.
And finally, we'll mellow things down with the Loan Reviews Wrap-Up, going through what came out of the reviews for the week ending 31 October 2025.
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10:31
28 October 2025
EP49. Wall Street Crashes, AFG Compliance Tips & Loan Review Wraps
In this week’s Humpday Helper, I have another AFG Compliance tip, some NAB submission hacks and an important process update from the TMB Group.
Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 24 October 2025.
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07:54
21 October 2025
EP48. Mortgage Gods, Bank Upgrades & the Loan Review Orbit
Well, here we are at Episode 48.
Now, in this week’s Humpday Helper, I have a few enlightening updates this week to keep you in the loop — some sharp product moves, a new policy gem, and a couple of handy process upgrades.
Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 17 October 2025.
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07:43