Your Broker Admin

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Podcast by Rob Cummings

Your Broker Admin

A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia

Latest episodes

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28 April 2026

EP71. Words Matter, Actions Matter & Reviews That Deliver

This week on Your Broker Admin, I open with the usual Bonus History Bite covering the release of a language classic and an extraordinary act of wartime heroism. Then it’s into the Reviews Wrap-Up for the week ending 24 April 2026, with lower volumes but solid outcomes, including interest savings, new lending opportunities, and ongoing client conversations. I round things out with a CBA application update in this week’s Humpday Helper.

00:00

09:35

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21 April 2026

EP70. Lost Expeditions, Home Runs & Reviews That Deliver

This week on Your Broker Admin, I open with a Bonus History Bite covering a doomed Arctic expedition, a baseball debut, and a global climate agreement. Then it’s into the Reviews Wrap-Up for the week ending 17 April 2026, with solid interest savings, new lending opportunities, and a couple of deeper client conversations. I round things out with a NextGenID tip on reusing completed ID verifications to make your process more efficient.

00:00

10:27

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14 April 2026

EP69. A Trilogy of Disasters & The Real Value of Client Conversations

This week on Your Broker Admin, I touch on three major historical events on April 15: - The assassination of Abraham Lincoln in 1865 - The sinking of the RMS Titanic in 1912 - The Notre-Dame Cathedral fire in 2019 We’ll also cover the Reviews Wrap-Up for the week ending 10 April 2026, highlighting a quieter week with continued client conversations. Finally, I’ll share a Broker Engine tip for handling deals with multiple unrelated applicants in this week’s Humpday Helper.

00:00

08:34

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07 April 2026

EP68. Glass Bottles, Code Breakers & Conversations That Matter

This week on Your Broker Admin, I dive into the history of glass milk bottles in 1879 and the discovery of the golden city of Aten in 2021. We’ll also cover the Reviews Wrap-Up for the week ending 2 April 2026, looking at lighter outcomes but valuable client conversations. Finally, I’ll share a quick tip on the old Westpac application numbers in this week’s Humpday Helper.

00:00

09:43

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31 March 2026

EP67. April Fools, Easter Traditions & A Loan Book Resurrection

This week on Your Broker Admin, I dive into the origins of April Fool’s Day and the creation of the "$" symbol by Oliver Pollock in 1778. We’ll also look at the Reviews Wrap-Up for the week ending 27 March 2026, covering interest savings, new lending opportunities, and insights from a purchased loan book. Finally, I share a key policy update from Great Southern Bank for brokers needing to resubmit pre-approvals for formal approval.

00:00

11:54

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24 March 2026

EP66. Coaching for Broker Success: James McCracken on Building Strong Teams & Review Outcomes

This week on Your Broker Admin, I’m joined by James McCracken, principal and founder of The Successful Adviser, as he shares insights into broker business coaching and building effective support structures for brokers and their teams. Learn more about James at The Successful Adviser https://thesuccessfuladviser.com/ We also look back at two significant moments in history for March 25: the founding of Venice in 421 and Comet C/1996 B2’s close pass by Earth in 1996. After the chat with James, we’ll dive into the Reviews Wrap-Up for the week ending 20 March 2026, where we’ll highlight interest savings, new lending opportunities, and a concerning client conversation that needs attention.

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34:57

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