Podcast by Rob Cummings
Your Broker Admin
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests.
Hosted by Rob Cummings of MBES Australia
Your Broker Admin
Latest episodes
16 December 2025
EP56. Twelve Seconds Aloft, Lender Quirks & Reviews That Add Up
Your final Bonus History Bite for 2025.
In this week’s Humpday Helper, it’s a real mixed bag. Some practical ANZ loan finder tips, a Bankwest pricing quirk that adds an extra step where you weren’t expecting one, plus a couple of notable updates from VMG and Westpac that are worth having on your radar.
Then we’ll move into the Loan Reviews Wrap-Up, covering the week ending 12 December 2025, along with a brief look at how the year has landed overall. The wins, the opportunities, and a reminder that even small outcomes tend to add up when you stay consistent.
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11:24
09 December 2025
EP55. Nobel Beginnings, Kingly Exits & Credit Analysis Must-Haves
First up, we have your weekly Bonus History Bite.
This week’s Humpday Helper looks at the minimum requirements for credit analysis. Nothing groundbreaking - just the information you actually need upfront so you don’t spend the rest of the process untangling guesswork. And who needs that?
Then we move into the Reviews Wrap-Up, covering the week ending 5 December 2025. A steady start to the month, a few decent savings, and at least one client who walked away with an early Christmas present.
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10:25
02 December 2025
EP54. Eureka to SMS, Bendigo Pricing Tips & Brand Power Success
First up, we have our our Bonus History Bite.
In this week’s Humpday Helper, I’ll step you through the processes for completing pricing reviews with Bendigo & Adelaide Bank. Whilst you are unable to lodge new loans with Adelaide Bank anymore, you can still complete pricing reviews for existing ones.
Then, we’ll head into the Reviews Wrap-Up, where we break down the results from the week ending 28 November 2025. Another solid finish to the month, with rate reductions, new lending opportunities along with a reminder that keeping your brand front of mind can quietly work wonders.
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08:09
25 November 2025
EP53. Concorde Retires, Em-Dashes Die & Loan Reviews Deliver
In this week’s Humpday Helper, I’ve shared a slightly personal one - a learning curve on the joys and frustrations of AI-generated content, and my ongoing battle to avoid those regrettable long dashes in everything I write. Turns out you can actually train an AI to avoid them. It just takes time, persistence, and the occasional emotional bribe.
Then we’ll head over to the Reviews Wrap-Up, where we unpack the outcomes from the week ending 21 November 2025. Another solid batch of results, a standout Macquarie win that feels like finding a twenty in your old jeans, a fresh refinance opportunity, and yes - the Scrooge Lender of the Week making yet another appearance.
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07:44
18 November 2025
EP52. Lincoln Lessons, Lender Quirks & Loan Review Saves
This week’s Humpday Helper #159 brings a lovely assortment of quirks from NAB, Bankwest and Macquarie - the type that make you question both product testing and human civilisation. Policies change, platforms evolve, but the national sport of “workarounds” continues.
Then we’ll head into the Reviews Wrap-Up and check the outcomes from the loan reviews completed during the week ending 14 November 2025, because persistence is still a business strategy
00:00
09:47
11 November 2025
EP51. Loan Reviews from Ice Shelf to Lifesaver: Guy Whelan’s Insights
This week on Your Broker Admin, we’re diving deep into the world of Loan Reviews with my guest, Guy Whelan, Senior Loan Reviews Officer at MBES Australia.
We’ll explore what actually happens during a Loan Review and the massive benefits of having a structured program in place to maximise retention and growth opportunities.
After my interview with Guy, we’ll jump straight into the Loan Reviews Wrap-Up, covering the latest outcomes from reviews completed during the week ending 7 November 2025.
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30:39