Podcast by Rob Cummings
Your Broker Admin
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests.
Hosted by Rob Cummings of MBES Australia
Your Broker Admin
Latest episodes
18 November 2025
EP52. Lincoln Lessons, Lender Quirks & Loan Review Saves
This week’s Humpday Helper #159 brings a lovely assortment of quirks from NAB, Bankwest and Macquarie - the type that make you question both product testing and human civilisation. Policies change, platforms evolve, but the national sport of “workarounds” continues.
Then we’ll head into the Reviews Wrap-Up and check the outcomes from the loan reviews completed during the week ending 14 November 2025, because persistence is still a business strategy
00:00
09:47
11 November 2025
EP51. Loan Reviews from Ice Shelf to Lifesaver: Guy Whelan’s Insights
This week on Your Broker Admin, we’re diving deep into the world of Loan Reviews with my guest, Guy Whelan, Senior Loan Reviews Officer at MBES Australia.
We’ll explore what actually happens during a Loan Review and the massive benefits of having a structured program in place to maximise retention and growth opportunities.
After my interview with Guy, we’ll jump straight into the Loan Reviews Wrap-Up, covering the latest outcomes from reviews completed during the week ending 7 November 2025.
00:00
30:39
04 November 2025
EP50. Bonfire Nights, Macquarie Sparks & Loan Review Wins
The half ton has been reached. Episode 50!!
To kick things off, we’re starting with a bit of a fire-starter topic - Macquarie’s decision to pause company and trust applications.
Then in Humpday Helpers, a quick update from Cotality on their planned MFA implementation.
And finally, we'll mellow things down with the Loan Reviews Wrap-Up, going through what came out of the reviews for the week ending 31 October 2025.
00:00
10:31
28 October 2025
EP49. Wall Street Crashes, AFG Compliance Tips & Loan Review Wraps
In this week’s Humpday Helper, I have another AFG Compliance tip, some NAB submission hacks and an important process update from the TMB Group.
Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 24 October 2025.
00:00
07:54
21 October 2025
EP48. Mortgage Gods, Bank Upgrades & the Loan Review Orbit
Well, here we are at Episode 48.
Now, in this week’s Humpday Helper, I have a few enlightening updates this week to keep you in the loop — some sharp product moves, a new policy gem, and a couple of handy process upgrades.
Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 17 October 2025.
00:00
07:43
14 October 2025
EP47. Macquarie IO Terms & AFG File Review Gold Plus: Loan Reviews Wrap-Up
Well here are at Episode 47 and only 10 more weeks till Christmas.
In this week’s Humpday Helpers, I’ve got a couple of tasty little morsels for you — a slightly obscure one about Macquarie’s interest-only terms, and another on some AFG compliance bits that’ll make your file reviews a touch easier.
Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 10 October 2025.
00:00
06:56