Podcast by Rob Cummings
Your Broker Admin
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests.
Hosted by Rob Cummings of MBES Australia
Your Broker Admin
Latest episodes
24 March 2026
EP66. Coaching for Broker Success: James McCracken on Building Strong Teams & Review Outcomes
This week on Your Broker Admin, I’m joined by James McCracken, principal and founder of The Successful Adviser, as he shares insights into broker business coaching and building effective support structures for brokers and their teams.
Learn more about James at The Successful Adviser https://thesuccessfuladviser.com/
We also look back at two significant moments in history for March 25: the founding of Venice in 421 and Comet C/1996 B2’s close pass by Earth in 1996.
After the chat with James, we’ll dive into the Reviews Wrap-Up for the week ending 20 March 2026, where we’ll highlight interest savings, new lending opportunities, and a concerning client conversation that needs attention.
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34:57
17 March 2026
EP65. Unions, Unsolved Mysteries & Loan Review Wins
This week on Your Broker Admin, we open with another Bonus History Bite looking at two moments from March 18:
Six farm labourers from Tolpuddle sentenced to transportation to Australia in 1834 for forming a trade union.
The mysterious death of former England cricketer and Pakistan coach Bob Woolmer in 2007.
The episode then moves into the Reviews Wrap-Up for the week ending 13 March 2026, highlighting interest savings, new lending opportunities, and some revealing client conversations.
Lastly, I cover off on the upcoming introduction of two-factor authentication for Cotality in this week’s Humpday Helper.
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10:18
10 March 2026
EP64. Doors, Hammers & The Blue Mist
This week on Your Broker Admin, I open with another Bonus History Bite.
March 11 delivers a couple of interesting moments in history - including the beginnings of one of the world’s most famous auction houses and a chapter in the story of a legendary rock frontman looking to reset in Paris.
From there, I move into the Reviews Wrap-Up for the week ending 6 March 2026, highlighting interest savings, new lending opportunities and the conversations that come from consistent client reviews.
The episode finishes with this week’s Humpday Helper, sharing my thoughts on the recent updates to the ANZ Broker Portal and what brokers should know about the changes.
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10:09
03 March 2026
EP63. Before It Blows Up: Timing, Risk & Reviews
This week I unpack Loan Reviews for the week ending 27 February 2026, including interest savings, new lending opportunities created through timing, and a couple of client conversations that reinforce why reviews still matter.
In the Humpday Helper, I share something important to be aware of with CBA bridging finance.
Plus, another Bonus History Bite that proves not all substitutions are good ideas.
Consistent reviews. Clear conversations. Better outcomes.
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08:33
03 March 2026
EP61. From Huck Finn to Pluto & Review Conversations That Matter
This week on Your Broker Admin, we break down Loan Reviews for the week ending 13 February 2026, including 8 successful rate reductions delivering $4,000 in annual savings and three new lending opportunities totalling over $2.2m.
We also unpack two client conversations that reinforce a simple truth – reviews aren’t just about chasing basis points. They’re about service, expectations, and staying connected.
Plus, a slightly unsettling update from Suncorp in this week’s Humpday Helper.
Consistent reviews. Honest conversations. Solid outcomes.
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11:53
24 February 2026
EP62. Printing Money, Tandem Miles & Cynario Evolution (Michael Richardson Interview)
This week I catch up with Michael Richardson to unpack the latest updates in Cynario and what they mean in practice for Brokers and support teams.
We talk through what’s changed, what to watch for, and how to integrate the platform more effectively into your workflow.
Plus, a quick Reviews Wrap-Up for the week ending 20 February 2026 and another Bonus History Bite to keep things interesting.
Consistent systems. Clear conversations. Fewer surprises.
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28:58